DIVINITY DIAMONDS

Thank you for visiting Divinity Diamonds. At Divinity Diamonds your privacy is our priority. We feel that respecting the privacy of our client’s personal information is of the utmost importance. Therefore we do not give out information about our clients and your personal details are protected by your user name and password and our secure servers. This information package is intended to guide you of what information we collect, why we collect this information, and how we use the information after it is collected. From time to time we will update these principles in accordance with
changes in the National Privacy Policy. The date of any such updates will be recorded.

Divinity Diamonds adheres to the ten principles laid out in the
National Privacy Policy of 2000.

You can generally visit this Website without telling us who you are or revealing other Personal Information and we will not collect any Personal Information about you except when you choose to provide it.

The amount of information we collect about you depends on how you use the Website and whether you choose to give us any information about yourself by becoming a registered Divinity Diamond client or through subscribing to our e-newsletters and shopping guides and applications.

If you visit this Website to read or download information we record your server address, domain name, the date and time of your visit and the information downloaded. This information is used to enhance the customer service aspects of the website itself in order to make it more user-friendly.

In some instances, Divinity Diamonds may collect data through cookies and other monitoring technologies to enhance your browsing and shopping experience on our website. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive to collect information about your activities on our website. Cookies are used as a means of delivering advertisements and track visits to our website. Examples of the type of information that we collect through these collection devices, includes: total visitors to the website, pages viewed, time spent browsing each page etc. Divinity Diamonds may authorize third parties to use cookies and other monitoring technologies to accumulate information about the use of the Website.

When you provide us with your credit card details to make purchases, they are encrypted for additional security.

Divinity Diamonds may use your personal information to:
- Forward you marketing material by email or post
- Compile a client profile about you to enable Divinity Diamonds to better cater to your needs as a client
- Facilitate your purchases
- Confirm and track your order,
- Improve our Website, service, product range, marketing strategies, and overall customer experience
- Understand our customer demographics, preferences, interests, and behaviour, and
- As with all of your personal information Divinity Diamonds will not provide this to third parties without your
consent, except where:

(a) such disclosure is permitted under the Privacy Act;
(b) Divinity Diamonds is required by law to disclose information to third parties; or
(c) Divinity Diamonds has outsourced some internal functions to third parties

Divinity Diamonds will take all efforts to ensure our information database is correct and up-to-date.

We endeavour to take all reasonable steps to keep secure any information which we hold about you. Your information is stored in secure servers that are protected in secure facilities. However, we are not responsible for events arising from unauthorised access to your Personal Information.
You can also help protect your information by ensuring the confidentiality of personal information when using our website. Please advise us immediately if there is any unauthorised use of your personal information.

Divinity Diamonds has produced this privacy policy to ensure complete transparency about our policy concerning the collection, usage and disclosure of information.

If the personally identifiable information Divinity Diamonds has gathered from you changes or you would like to access, correct, or delete such information, we will gladly provide you access to, correct, or delete (to the extent allowed by law) any personal information we have collected about you. To request access to your personal information, please send an e-mail to or contact one of our diamond consultants at sales@divinitydiamonds.com.

Divinity Diamonds will at no stage use agency appointed identifiers as a means of identifying those individuals about whom information is held.

Divinity Diamonds treats the desired anonymity of website users with the utmost respect and only waives anonymity in accordance with the National Privacy Policy of Australia.

We use third-party service providers to perform certain services on our behalf, including: shipping, and payment processing. These service providers only receive personal information if such information is needed to perform their function(s), and they are not authorized to use any personal information for any other purpose(s) other than the purpose(s) set forth by Divinity Diamonds. When dealing with overseas service providers the standards laid out in the National Privacy Policy are the required benchmark standards for the protection of information.

Divinity Diamonds treats any sensitive information with the utmost respect and in accordance with the National Privacy Policy of Australia.

When you submit your personal information to Divinity Diamonds, you are providing your consent to the collection, use, and disclosure of your information as detailed in this Privacy Policy. If you have any concerns or questions in regards to this privacy policy please contact a customer service representative either via telephone at 1800 411 444
or email us at sales@divinitydiamonds.com.au.